Shipping Policy

Shipping Policy – RAZ Home

At RAZ Home, we are committed to providing a smooth and reliable delivery experience for all orders placed on our website.

We deliver across the United Arab Emirates and also offer international shipping to selected countries.

Shipping availability and charges may vary depending on the destination.

All orders placed before our daily cut-off time are processed on the same day.

Orders placed after the cut-off time, during weekends, or on public holidays will be processed on the next working day.

We ensure all products are packed securely and dispatched without delay.

UAE Delivery:
📦 2 – 3 Working Days

International Delivery:
📦 5 – 7 Working Days
(Depending on destination and courier service)

We work with trusted delivery partners to ensure safe and timely delivery.

Once your order is shipped, you will receive a confirmation via email or SMS with tracking details (if available).

Your satisfaction is our priority.

If your item arrives damaged, broken, or incomplete, please contact us within 24–48 hours of delivery.

We will:
✔ Arrange collection (where applicable)
✔ Send a replacement at no additional cost

For international orders, replacement or resolution will be handled based on case review.

To speed up the process, please share clear photos or videos of the issue.

We currently do not offer pre-orders.
All products listed on our website are in stock and ready for dispatch.

For any questions regarding your order or shipping process, please contact us:

Our team is always happy to assist you!!!